Custom Order Information
We love custom orders. Turning your ideas, stories, or milestones into a one-of-a-kind games is always a privilege, and honestly, one of our favorite parts of what we do.
Getting started is simple: just send us a message. Are you looking for a personalized cribbage board, a custom travel game, or a classic game designed as a meaningful gift? Whether it’s for a wedding, retirement, anniversary, corporate gift, or family tradition, we’ll help bring it to life.
Every custom order starts the same - once you tell us what you're looking to make, we'll ask two very important questions. What is your budget, and what is your deadline.
We work with a wide range of budgets. That might influence the materials we recommend, the level of customization, finishes, or quantities - but we’ll always be transparent and help you find the best option within your comfort zone.
We’re equally upfront about timing. If your deadline doesn’t align with our current workload, we’ll tell you right away. Most custom projects fall within a 2–5 week timeline, but we’ll confirm expectations before anything moves forward.
Once the project details are finalized, full payment secures your place in our production queue. We’ll send you a link to a custom product on our website, and completing checkout officially reserves your spot.
Please note: changes to the project scope after approval may result in additional costs or extended timelines. In the rare event that equipment or material availability impacts your order, we’ll communicate promptly and discuss next steps - including delays or full/partial refunds if needed. When that happens, trust us - we’re just as disappointed as you are.
We can’t wait to create something special with you.