Custom Order Information
We LOVE custom orders! Taking your ideas, your brands and turning it into a product that represents you, is always a privilege and a thrill.
Starting a custom order is as simple as sending us a message. What do you have in mind? Are you a business, looking to get something that represents your brand, or a homeowner looking for a REALLY unique cutting board? We have both of your backs. Need a sign for your tap room, or a cutting board with a wedding date as a gift - no problem.
Every custom order starts the same - once you tell us what you're looking to make, we'll ask two very important questions. What is your budget, and what is your deadline.
We can work with almost any and every budget! It may make a difference in the type of wood we use, or the way we customize the project. We may finish it differently, or have a conversation about quantities - but we'll always work with you and your budget.
We will be up front and clear about our current workload. If you need something in a week and we can't make that happen, we'll be clear about it. Often, project timelines are in the 2 to 5 week range - but we'll let you know up front.
Full payment secures your place in our work queue. Once we've confirmed the project scope, we'll send you a link to a custom product on our website and purchasing will allocate your spot.
Please note - If you have any changes in the projects scope beyond the agreed, it may result in additional charges and delays. If we are unable to meet anything on our side due to equipment or supply availability, we will inform you as soon as possible, and offer full/partial refunds or communicate any delays, as needed! I promise you, when this happens, we're as bummed as anyone else!
We look forward to working with you!